Jan
8
Anyone think I can recoup what I spent with Constant Contact after I found they may have been over billing me?
posted by admin in Law & Ethics
comments (3)
For years I have used Constant Contact. It is an online email marketing company that allowed me to upload my customer info and then send out monthly newsletters. I always wondered why I could send out 9000 emails to my customers, which included a savings coupon, but those customers would then come to my site and not use the coupon. I suspected CC was either being blocked or I had more bad emails in my database than I was aware of. I left CC and went over to Godaddy and sent out the 9000 emails…4200 bounced as being invalid. I suspect CC was not showing the true number of bad emails because the 9000 contacts put me in the $75/month range rather than the lower, $50 range. I am thinking they owe me about $25 per month for the past year at least. I have a call in for a manager. Anyone want to give their opinion as to the approach I should take with them?
mass emailing
